240 Springvale Rd Glen Waverley. 3150

Australian healthcare rights

Body Image

The Australian Charter of Healthcare Rights is about high quality and safe healthcare. It was developed by Australia's leading organisation in quality and safety in healthcare - the Australian Commission for Safety and Quality in Healthcare.

Our dental practice recognises quality and safety are paramount to your dental care.

We have included this in our web site to help you understand the rights we have using the Australian healthcare system. This particular document of healthcare rights was endorse by each State Health minister in 2008. Prior to this each healthcare state and hospital had its own statement of rights.

The Australian Charter of Healthcare Rights describes the rights of patients and other people using the Australian health system.

The Charter recognises that people receiving care and people providing care all have important parts to play in achieving healthcare rights. The Charter allows patients, consumers, families, carers and services providing health care to share an understanding of the rights of people receiving health care. This helps everyone to work together towards a safe and high quality health system. A genuine partnership between patients, consumers and providers is important so that everyone achieves the best possible outcomes.

Australian Charter of Healthcare Rights (PDF 380KB)

The Australia Commission for Safety and Quality in Healthcare web site has a number of resources available

Audio: A guide for patients, consumers, carers and families (MP3 1968 KB)

Different Languages

Arabic :A guide for patients, consumers, carers and families (PDF 207 KB)
Chinese (Simplified): A guide for patients, consumers, carers and families (PDF 413 KB)
Chinese (Traditional):A guide for patients, consumers, carers and families (PDF 290 KB)
Croatian: A guide for patients, consumers, carers and families (PDF 175 KB)
Dutch: A guide for patients, consumers, carers and families (PDF 195 KB)
German: A guide for patients, consumers, carers and families (PDF 198 KB)
Greek: A guide for patients, consumers, carers and families (PDF 190 KB)
Hungarian: A guide for patients, consumers, carers and families (PDF 178 KB)
Italian: A guide for patients, consumers, carers and families (PDF 193 KB)
Macedonian: A guide for patients, consumers, carers and families (PDF 193 KB)
Maltese: A guide for patients, consumers, carers and families (PDF 178 KB)
Polish: A guide for patients, consumers, carers and families (PDF 181 KB)
Russian: A guide for patients, consumers, carers and families (PDF 188 KB)
Serbian: A guide for patients, consumers, carers and families (PDF 185 KB)
Spanish: A guide for patients, consumers, carers and families (PDF 194 KB)
Tagalog: A guide for patients, consumers, carers and families (PDF 193 KB)
Vietnamese: A guide for patients, consumers, carers and families (PDF 190 KB)

Please contact the Commission for a copy of a Braille version of the Australian Charter of Healthcare Rights and the Guide for patients, consumers, carers and families.

At Glenvale Dental Group our philosophy is simple.
We treat everyone as our families and friends, with caring dentistry.
Dr Grant Famer
Dr Jonathan Jiang
Dr Glenda Farmer
Dr Melissa Dowling
Dr Connie Ng
Dr Diane Jacobs

About us

Discover who we are
Grant and Glenda Farmer, together with Jonathan Jiang and Connie Ng and our associates Melissa Dowling and Diane Jacobs, look forward to your visit!

Find out more

Health New Year

New Year: Starting 2018 with healthy choices
Prevent sun damage, eye damage and prevent teeth problems

Find out more

Root canal


A dead tooth causes pain and needs to have endodontic treatment. It sounds very complex. Find out what and why the inside of the tooth is treated.

Find out more

NightGuard | Splint


We want to help save your teeth...from wear and tear

Find out more

Contact us

Hours:
Mon, Wed, Thurs 8am-6pm
Tues 8am-8pm
Fri 8am-5pm

240 Springvale Rd
Glen Waverley VIC 3150 AU

03 9802 2899

reception@glenwaverleydental.com.au

Caring, quality dentistry with dentists who live in locally to Glen Waverley - Family orientated

logo

Glenvale Dental Group

 

Our Dentists +

Dr Grant Farmer BDSc (Melb)
Dr Glenda Farmer BDSc (Melb), BDentStud (Melb)
Dr Jonathan Jiang DDS (Melb)
Dr Connie Ng BDSc (Melb)
Dr Melissa Dowling BDSc (Melb) FRACDS
Dr Diane Jacobs DDS (Melb)